Anaeko is an IT Service Management (ITSM) software company with a focus on solving the issues created as large organizations move to the cloud. The company delivers tailored software products and solutions that help these organizations monitor and manage large IT environments, particularly hybrid environments that combine on-premise, private cloud and public cloud resources.
ServiceClarity is Anaeko’s Service Level Management (SLM) product for Hybrid environments. It enables the definition, monitoring and review of services and the Key Performance Indicators (KPI’s) associated with them, as outlined in Service Level Agreements (SLA’s) between the service providers and the service consumer. ServiceClarity is a Software-as-a-Service product that reduces the operational overheads associated with benchmarking, monitoring and reporting on service levels and helps drive continual service improvement.
Anaeko has a world class consulting practice focused on IT Process Automation (ITPA) in which commonly executed IT processes are automated to reduce operational cost, apply best practice and improve service delivery. Anaeko delivers this consultancy around products from vendors including Microsoft and VMware and integrating products from vendors including HP, IBM, BMC and CA. Anaeko has delivered consultancy on the largest IT Process Automation project in the world for a major UK Government department and has developed a range of plugins to market leading ITSM products for Microsoft’s IT Process Automation product, System Center Orchestrator.
In addition to our ITSM specialization, Anaeko provides a range of outsourced software development, system integration and data integration services. For a complete list of please visit our Services page